Introduction to the Role:

Job Responsibilities:

• Partner & Alliance Management
  • Manage strategic relationships with CSPs, ISVs, to drive business growth and collaboration.
  • Coordinate partner engagements, enablement activities, and joint GTM initiatives.
  • Track partner performance, opportunities, and program milestones.
  • Act as the primary point of contact for alliance-related operational activities.
• Funding & Incentive Operations
  • Manage CSPs funding programs including MAP, APFP, AI Assessment Funding, and other partner incentive programs.
  • Validate eligibility criteria and coordinate submission of funding requests.
  • Monitor funding utilization, claim status, approvals, and reimbursements.
  • Maintain dashboards and reports for funding pipelines and partner investments.

• Partner Operations & Reporting
  • Prepare reports on partner pipeline, funding utilization, competencies, and business performance.
  • Build and maintain trackers, dashboards, and operational documentation.
  • Ensure data accuracy across partner portals and internal systems.
  • Identify process improvements to enhance operational efficiency.

• Cross-functional Collaboration
  • Coordinate with Sales, Presales, Delivery, Finance, Marketing, and technical teams for partner-related initiatives.
  • Facilitate communication between internal teams and CSPs/ISVs representatives.
  • Support execution of partner campaigns, enablement sessions, webinars, and strategic initiatives.

• Stakeholder Management
  • Build strong relationships with internal stakeholders and CSPs/ISVs partner account teams.
  • Coordinate meetings, maintain action trackers, and ensure timely follow-ups.
  • Escalate issues proactively and drive resolution through appropriate stakeholders.

Role Requirements:

• Bachelor’s or Master’s degree in business administration, Management, Information Technology, Marketing, or a related field.
• 1–3 years of experience in Partner Alliances, Partner Operations, Program Management, Business Operations, or a similar role.
• Experience working with CSP ecosystems (AWS, Microsoft Azure, or Google Cloud) is preferred.
• Understanding of partner programs, competencies, funding/incentive programs, competencies and go-to-market initiatives.
• Experience coordinating cross-functional teams across Sales, Presales, Delivery, Marketing, and Finance.
• Strong stakeholder management and communication skills.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Experience creating reports, dashboards, trackers, and operational documentation.
• Proficiency in Microsoft Excel, Power Point, Google Workspace, and CRM/partner portals.
• Ability to manage multiple initiatives simultaneously and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills with a process improvement mindset.
• AWS Cloud Practitioner or other cloud certifications are an added advantage.